Privacy Policy

AU-VAPEZ is committed to safeguarding the privacy and personal data of our customers in accordance with the Australian Privacy Principles (APPs) established under the Privacy Act 1988 (Cth). This Privacy Policy details how we collect, store, and utilize information when you browse or order through au-vapez.com.

We only collect personal information necessary to fulfill orders, ensure legal age verification, and provide customer support:

• Contact Information: Full name, shipping address, billing address, phone number, and email address.
• Age Verification Records: Confirmation of adult status (18+) as mandated by Australian federal and state tobacco/vaping statutes.
• Order History & Transaction Records: Purchased hardware models, order numbers, timestamps, and chosen payment methods. We do not store full credit card numbers or private crypto keys on our servers.
• Technical Logs: IP address, device telemetry, browser type, and cookie identifiers utilized exclusively for site security, spam prevention, and analytics.

Your personal information is utilized strictly to:

• Process and fulfill orders, including carrier dispatch with Australia Post.
• Send order receipts, tracking numbers, and delivery status notifications.
• Validate adult age compliance prior to order fulfillment.
• Respond promptly to inquiries submitted to sales@au-vapez.com.

We never sell, rent, or trade your personal data to third-party marketing entities under any circumstances.

All transmissions between your browser and AU-VAPEZ are encrypted using modern 256-bit Transport Layer Security (TLS/SSL). Sensitive endpoints and order dispatch pipelines are protected with Cloudflare Web Application Firewall (WAF) to prevent unauthorized interception.

You maintain the right to access, update, or request the deletion of your personal data stored within our systems at any time. To submit a data request, please contact our privacy compliance officer at sales@au-vapez.com.